TABLE OF CONTENTS
The study materials for this course are available on-line. To begin the interactive version, click a chapter link in the Table of Contents. You may study the material in any order you wish -- but  we recommend following the NEXT link found on each page. If you use the NEXT links, you will be sure you have studied all of the material.

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Print versions of the chapters are available. If you choose to study using the print version, be sure to complete the Chapter Reviews on-line before taking the final exam.


TABLE OF CONTENTS
ONLINE STUDY MATERIAL
ONLINE REVIEW QUESTIONS
PRINT VERSION
 Insurance Regulations & Compliance
Unauthorized Insurance Entities
Nature of Ethics
Ethical Use of Sales Tools
An Ethical Insurance Practice
Other Ethical Issues



Chapter 1   Insurance Regulations & Compliance

State Government's Role
Federal Government's Role
Common Law
Judicial Review
Chapter 1 Review Questions

Chapter 2  Unauthorized Insurance Entities

Introduction to Unauthorized Entities
Recent Changes in Insurance Regulation
Alphabet Soup of Regulations
Penalties & Enforcement Efforts
Chapter 2 Review Questions

Chapter 3 Nature of Ethics

What are Ethics?
Ethics versus Compliance
Professionalism
Chapter 3 Review Questions

Chapter 4  Ethical Use of Sales Tools

Letterhead and Business Cards
Advertising & Direct Mail
Personal Brochures
Articles
Chapter 4 Review Questions

Chapter 5  An Ethical Insurance Practice

The Approach
Interviews
Recommendations
Illustrations & Exhibits
Follow-through
Chapter 5 Review Questions

Chapter 6   Other Ethical Issues

Fiduciary Responsibility
Replacement, Twisting and Churning
Rebating & Gifts
Client Expectations
Misleading Terms
Chapter 6 Review Questions